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Shipping Policies

*Average processing time is 1-5 business days.
*US shipping takes 2-5 business days.
*International shipping takes 5-10 business days.
**These time frames are an estimate and not always definite.

Betty Bones ships from the US, domestically and internationally. Not all items ship internationally.

Please see the description area of each product for shipping information. 
Some items have a pre-order period such as 2-10 days, or 2-5 weeks. These details are in the description area of each item. If you've ordered a pre-order item, it may ship later separately from the rest of your order. Also, many of our items ship from different locations so you may receive your order in separate packages. Because of this, we no longer send shipping notification emails with tracking ID's for all orders.
You can email questions to BettyBonesCo@aol.com.

Shipping Prices
Shipping prices vary for each item, according to weight. Shipping costs will be calculated automatically during check out. 

Transit Times
Once an item has shipped, arrival times vary based upon numerous factors like location, weather, and season. For US orders, packages will arrive in about 2-5 business days. For international orders, packages should arrive in 5-10 business days.

For some countries, items may take up to 2 weeks for delivery, especially larger packages. 
We do not ship on weekends or holidays, this may also prolong expected delivery. 
It is not common, but some countries may take up to a month for delivery. 

Shipping Extras
We do not offer shipping upgrades. 

Please see the Refunds & Exchanges page for information and policies on cancellations, wrong address, lost or stolen packages, and missing or damaged items.